FAQ

SOS Children's Villages strongly condemns all forms of violence and all acts that may harm children.

We have a very strict child protection policy and we always act in the best interests of the child by striving to provide the necessary support to the child or adolescent.

For more information: https://www.sos-childrensvillages.org/safeguard-children
Visitors are welcome in SOS Children's Villages.

Seeing for yourself the impact of your engagement is a rewarding experience.

In order for your visit to be a success, we kindly ask you to notify us at least one month in advance.

Visiting the village is only possible in the company of an SOS employee who must make himself available to accompany you, so it is necessary to make an appointment beforehand.

The supported child is never left alone in the company of the godfather or godmother who wants to get to know him.

An SOS employee must make himself available to act as an interpreter and guide for visitors, so it is necessary to make an appointment in advance.
The personal data collected through your donation is subject to processing intended solely for our association in accordance with the provisions of the General Data Protection Regulations.

You benefit in particular from a right of access, rectification, portability and erasure of these or a limitation of their processing.

Your sponsorship cancellation will not impact your sponsored child’s life. He will stay in our care and continue to live in his SOS family.

If for personal reasons the amount you are giving seems too high, you can reduce your monthly contribution.

If you have to stop your payments, it is important to let us know that you wish to cancel your sponsorship, so that we can find a new sponsor to support your sponsored child as soon as possible.

The cancellation of your payments does not automatically imply the cancellation of your sponsorship. We will send you a reminder if the last payments have not been made.

If for one reason you wish to chancel your sponsorship, we kindly ask you to send an email to parrainage@sosve.lu or info@sosve.lu, you can also call us at (+352) 490.430

Your sponsorship contributions are fiscally deductible. Your tax receipt will be sent to you at the end of the following year’s February by SOS Villages d’Enfants Monde, allowing you to deduce your sponsorship contributions and any additional donation from your taxes.

Unfortunately, sponsored children while in the care of SOS Children’s Villages cannot leave the country to visit their sponsors.

You are welcome to send letters to the staff of your sponsored village. To facilitate the exchange, we suggest writing in English or one of the languages of the country.

Catégories

Soutenez l'association

Partager

Newsletter

En renseignant votre adresse email, vous acceptez de recevoir indiquer la fréquence d’envoi et le type de contenus envoyés par courrier électronique et vous prenez connaissance de notre politique de confidentialité.
Vous pouvez vous désinscrire à tout moment à l’aide des liens de désinscription.